At WellBytes Inc. (“WellBytes,” “we,” or “us”), safeguarding your personal information is of paramount importance to us. This Privacy Policy elucidates how we gather, utilize, and transmit your Personal Information (as delineated below). Our services are rendered through our website at, our mobile application (“App”), and our widgets (collectively, the “Site”), as well as online services encompassing account establishment, fund allocation, and investment account management (collectively, the “Services”). We reserve the right to update and modify this Privacy Policy at any time without prior notice. Any changes will be automatically reflected in the latest version of the Privacy Policy, which can be accessed on our website. The most recent version can always be found here:

I. Personal Information Collected by WellBytes

We collect information, including Personal Information, to furnish you with our Services. “Personal Information” denotes data that can identify or contact you, such as your name, address, phone number, email address, and any other non-public information linked to this data. Sensitive Personal Information includes sensitive details such as health information and financial data. We collect both Personal Information and Sensitive Personal Information as described below.

A. Information Provided by Users

When you create an account or use our Services, you may be prompted to provide various Personal Information such as:

  • Name
  • Address
  • Date of Birth
  • Email Address
  • Phone Number
  • Health Plan Information
  • Beneficiary Information
  • Dependent Information
  • Receipts for medical expenses
  • Personal bank account information

If you use our Services via mobile, we may collect your phone number and device ID. We may also collect location data if you provide consent, and preferences you set on our Site or App.

B. Information Collected Automatically

Our servers automatically collect information such as but not limited to: browser type, IP address, and timestamps. We use cookies and pixel tags to enhance your experience on our Site. These technologies help us analyze trends and customize content. Third-party advertisers may also collect data to provide targeted ads, but we do not link this data to Personal Information.

We may use standard technology called “cookies”on its Sites. For security and confidential reasons, we do not use cookies to store any confidential information such as passwords. Cookies are small data files that are downloaded onto your computer when you visit a particular web site. You can disable cookies by turning them off in your browser: however, some areas of the Site may not function properly if you do so.

C. Information from Third Parties

We may receive Personal Information from third parties to verify identities, comply with regulations, or improve our Services. This includes information from employers, financial institutions, and co-branded partners.

Information Collection and Purpose Specification

We collect data that you voluntarily share with us while using our Services, including but not limited to personal and business data when you register for Services, information about your transactions with us, alternative contact information, a password used to secure your account from unauthorized access, and other information from your interactions with the Site and transactions while utilizing our Services.

For business plan administrators, we collect personal information, business details, financial information, and financial data as prerequisites for registered users to access our Services. This information enables us to allocate funding classifications for each employee, manage their balances, and oversee the review of claims for HSA expenses governed by the CRA or WSA claims governed by the employer. The collection of business information may include, but is not limited to, your business name, business identification number (BIN), business address, business telephone number, and business-related documentation. Additionally, you will be required to provide personal information such as name, personal address, date of birth, and similar information. Further information may be requested at account opening and throughout the life of the account relationship to meet regulatory and legal requirements. By providing us with personal information, business information, financial information, and financial data, you consent to the transfer and storage of that information on our servers, which is in compliance with data protection laws and regulations applicable in the jurisdictions where we operate. Mandatory information disclosures required for you to use Services from us will be clearly designated as such.

We collect, use, and process personal information, business information, and financial data about you for various purposes, including but not limited to:

  • Enabling you to access and use the Site
  • Compliance with regulatory requirements
  • Maintenance of your WellBytes Account
  • Processing fund transfers and transactions
  • Providing other Services requested through the Site
  • Personalizing aspects of our service
  • Providing customer support, resolving disputes, and troubleshooting problems
  • Preventing prohibited or illegal activities and enforcing applicable agreements
  • Measuring and improving our Services, content, and advertising
  • Researching or developing new products
  • Managing the WellBytes program and related Services

II. Processing of Personal Information

We process Personal Information to provide and enhance our Services. This includes verifying identities, facilitating financial transactions, and communicating with users. We may also use Personal Information for auditing, security, and legal compliance purposes.

III. Sharing Your Personal Information

We may share Personal Information with third parties under specific circumstances, including:

  • With your consent or at your direction.
  • To provide Services, including processing transactions.
  • With affiliates and service providers who assist us in delivering our Services.
  • In connection with corporate transactions like mergers or acquisitions.
  • When required by law or to protect our rights and users.

We do not sell Personal Information.

IV. Exercising Your Rights

You have certain rights regarding your Personal Information, including the right to access, delete, or limit its use. To exercise these rights, you can contact us using the information provided in this Privacy Policy.

V. Additional Information

By using our Services, you consent to the processing of your Personal Information.

We employ security measures to protect Personal Information.

For any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Privacy Officer

Contact Us

  • Wellbytes Inc.
  • 215 Fort York Blvd, Toronto, ON M5V 4A2
  • (406) 555-0120

Effective as of February 9, 2024.