Knowledge Hub

Understand your benefits.
Choose with confidence.

We believe in transparency. Find the details you need to choose, set up and use your benefits.

Find what you need
A little clarity goes a long way.
One place. Three ways forward.

Watch & learn

Benefits in a minute.

Quick videos to help you understand your options.

More on YouTube

$10,000 Benefits Budget Breakdown

HSA Tax Advantages for Employers

What can you claim with an HSA?

Who is eligible for an HSA?

Why HSA? #1

Meet our favourite CFO, Jayson 👋

6 videos

The Wellbytes platform

Less guesswork. More control.

Set up online. Manage on the web. Bring benefits to your team’s phone.

Explore the platform
Your path from application to an active HSA.

Go from application to activation.

Complete your business details, choose and review your plan, then sign the agreement online—no document uploads are required.

Wellbytes reviews your application and provides the next steps for payment and activation. Wait for confirmation that your plan is active before employees submit claims.

Start self-onboarding
Illustrative setup flow.

Choose the plan that fits.

Choose a package or customize your program, funding and budget. Review the details before you sign.

Read the setup guide
Illustrative employer workspace.

Keep your benefits organized.

Bring employee records, plan configuration and claims administration into one workspace. See how the pieces fit together.

Explore employer guides
Illustrative app flow.

Benefits within reach.

Give your team a clear starting point for using their benefits. Explore how account access and claims fit into the process.

See how it works

Blog

Make sense of your benefits.

Read about expenses, eligibility and plan choices.

Explore all articles

Our mission

Make HSAs more accessible across Canada.

We help Canadian businesses offer meaningful health benefits through flexible plan design and simpler administration, giving employers clear information and employees a practical digital experience for using their benefits.

About Wellbytes

FAQ

Answers for your next decision.

From the first budget conversation to getting your team started.

Explore all FAQs
HSA or WSA—what’s the difference?

An HSA reimburses eligible health and dental expenses under the plan. A WSA covers wellness expenses chosen by the employer. You can offer either or combine them, with separate rules for each account.

What can we customize with Wellbytes?

Choose HSA, WSA or both, then set your funding approach, employee groups and benefits budget. The Customize option also brings together distribution, carryover and eligibility settings so you can review the plan before signing.

Can we choose our benefits budget?

Yes. Set the annual benefits budget during setup and review how your employee groups and allocations affect the plan. Check administration fees, funding requirements and applicable taxes separately when planning your total cost.

Can different employee groups receive different amounts?

Yes. Employee classes let you organize groups and set relative allocations within your plan. Review the class percentages, headcounts and family-status weights together before signing so the configuration matches your intended benefit structure.

What should we compare beyond administration fees?

Compare the benefits budget, administration fees, funding schedule, reserve requirements and applicable taxes. Also review employee access, plan rules and how claims are handled. A lower headline fee alone does not explain the full arrangement.

Can an HSA complement our existing group insurance?

An HSA can complement group insurance by reimbursing eligible expenses that remain unpaid, subject to both plans’ rules. Review how claims should be coordinated before telling employees which expenses they can submit.

Who funds employee reimbursements?

The employer funds eligible reimbursements through the selected funding arrangement. Wellbytes administers the account. Review when funds are required, how administration fees apply and whether your chosen arrangement includes a reserve before committing.

Where can we check eligible expenses?

Start with the HSA Eligible Expenses resource, then check your own plan’s coverage and submission rules. For WSA expenses, use the categories your employer has selected. An expense example does not guarantee that a particular claim qualifies.

What should HR and Finance prepare?

Prepare your business and contact details, employee headcounts, intended employee groups and annual benefits budget. Agree on the funding approach and identify the authorized signer. Having these decisions ready makes the application easier to review.

Who needs to sign the application?

An authorized representative should review and sign the application for the business. Confirm who has signing authority before starting, and make sure the business details, budget and selected plan terms reflect the decisions your team approved.

What does setting up a plan involve?

Enter your business details, choose a package or customize the plan, and review the configuration. Your authorized representative then signs and submits the application. Follow the confirmation instructions for review, payment and account activation.

Does submitting an application activate the plan?

No. Submission sends the signed application for review. Follow the next steps provided for your application, including any payment and activation requirements. Confirm the plan is active before telling employees they can start submitting claims.

How do employees get started?

After plan activation, follow the employee access instructions provided for your account. Share the coverage details, effective date and claim submission guidance with your team so employees know what they can use and when.

Where can we check the important terms?

Review your application, plan details and agreement before signing. Check the funding schedule, administration fees, reserves, coverage rules and any cancellation terms. If something is unclear, ask Wellbytes to explain it before you commit.

What if we’re ready to start?

Start the online application with your business details and benefits budget ready. Choose a package or customize your plan, then review it with your authorized signer. The setup guides can help you prepare for each step.

Your next step

Ready to start your Wellbytes plan?

Start online with your company and plan details.

Multiple ways to get connected.

Talk to us now: call +1 (888)-218-4549, or book a time, or email contact@wellbytes.ca — or fill out the form below.
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